
Frequently asked questions.
What services does Harbour offer?
Harbour provides luxury construction and property services, including high-end Reconstruction, Renovation and Concierge Home Management. Whether you are restoring, reimagining, or maintaining your home, we handle every detail — exceptionally.
Where do you operate?
We currently serve clients throughout the DMV region (Washington D.C., Maryland and Northern Virginia).
How do I get started with Harbour?
Simply schedule a consultation through our website. We’ll begin with a personalized conversation to understand your needs and tailor the right solution—whether a project or a concierge membership.
Do you work with insurance companies for reconstruction projects?
Yes. We have extensive experience managing insurance-driven rebuilds. Our team handles the coordination, documentation, and communication—so you don’t have to.
What types of reconstruction projects do you handle?
We specialize in water, fire, storm and structural damage restoration, as well as full-scale rebuild and code-compliant renovations.
How long does a reconstruction project typically take?
Every project is unique, but we provide clear timelines upfront and a dedicated project manager to keep everything on schedule.
Can Harbour help with design and material selection?
Absolutely. Our team offers in-house design assistance and works closely with you to choose the perfect finishes, fixtures and layouts to reflect your lifestyle.
Do you handle permitting and inspections?
Yes. We manage all permitting, approvals, and inspections to ensure your project is compliant and hassle-free.
What types of renovations do you specialize in?
We excel in kitchen & bath remodels, whole-home updates, luxury finish upgrades and outdoor living enhancements.
What is the Harbour Concierge?
It’s your personal home management service—offering routine maintenance, seasonal care, and on-demand support through a tailored membership model.
How does each membership work?
Clients choose from three tiered service levels — the Foundation, the Signature and the Reserve. Each includes curated services and access to Harbour’s concierge team.
What types of services are included in the concierge program?
Services range from regular inspections and gutter cleaning to vendor coordination, emergency support and optional luxury add-ons like pool care, seasonal styling, and high-end detailing.
How do I request a service or schedule a visit?
Members can easily submit requests through our Harbour app or directly with their assigned concierge coordinator.
How much does a concierge membership cost?
Memberships are billed monthly and vary by tier. We offer transparent pricing, with custom quotes available upon consultation.
Can I cancel or change my membership tier?
Yes. We offer flexible membership options and can upgrade or adjust your plan at any time with 30 days’ notice.
Do you offer services outside of the membership model?
Yes. while our membership clients receive priority scheduling, we also offer on-demand project services and emergency support on a case-by-case basis.

Don’t see your question?
Contact our team directly—we’re here to help